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IT Intern

November 30, 2012 - February 12, 2013
Location:Orlando, FL
Employment Type:Intern - Part Time
Department:Corporate - IT


•·         Test programs or databases, correct errors and make necessary modifications.

•·         Modify existing databases and database management systems or direct programmers and analysts to make changes.

•·         Plan, coordinate and implement security measures to safeguard information in computer files against accidental or unauthorized damage, modification or disclosure.

•·         Work as part of a project team to coordinate database development and determine project scope and limitations.

•·         Write and code logical and physical database descriptions and specify identifiers of database to management system or direct others in coding descriptions.

•·         Train users and answer questions.

•·         Specify users and user access levels for each segment of database.

•·         Approve, schedule, plan, and supervise the installation and testing of new products and improvements to computer systems such as the installation of new databases.

•·         Review project requests describing database user needs to estimate time and cost required to accomplish project.

•·         Develop standards and guidelines to guide the use and acquisition of software and to protect vulnerable information.

•·         Review procedures in database management system manuals for making changes to database.

•·         Develop methods for integrating different products so they work properly together such as customizing commercial databases to fit specific needs.

•·         Develop data model describing data elements and how they are used, following procedures and using pen, template or computer software.

•·         Select and enter codes to monitor database performance and to create production database.

•·         Establish and calculate optimum values for database parameters, using manuals and calculator.

•·         Revise company definition of data as defined in data dictionary.

•·         Review workflow charts developed by programmer analyst to understand tasks computer will perform, such as updating records.

•·         Identify and evaluate industry trends in database systems to serve as a source of information and advice for upper management.


•·         Field incoming requests from end users via both telephone and e-mail in a courteous manner


•·         Document all pertinent information, including name, department, contact information, and nature of issue, troubleshooting steps taken, and resolution.


•·         Prioritize and schedule problems. Escalate problems (when required) to the appropriately experienced technician as outlined in provided documentation


•·         Utilize knowledge base, and frequently asked questions resources on the Internet to aid in problem resolution in order to resolve customers issues effectively


•·         Identify and learn appropriate software and hardware used and supported by the organization.


•·         Performing preventative maintenance when needed


•·         Test fixes to ensure problem has been adequately resolved.


•·         Perform post-resolution follow-ups to help requests

  • Student at accredited two or four-year college or university 
  • This is a part time position (up to 20 hours per week), with Monday and Wednesday availability a must
  •  Conceptual Thinking - Ability to think in terms of abstract ideas
  • Systems Analysis - Ability to determine how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
  • Technical Aptitude - Ability to comprehend complex technical topics and specialized information.
  • Detail Oriented - Ability to pay attention to the minute details of a project or task.
  • Organized - Possessing the trait of being organized or following a systematic method of performing a task.
  • Creative - Ability to think in such a way as to produce a new concept or idea.
  • Responsible - Ability to be held accountable or answerable for one's conduct.

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